Thank you for choosing elaichirestaurant.in for your food cravings. We are committed to delivering delicious, freshly prepared meals with the utmost care. Please take a moment to read our Refund and Return Policy carefully.

📌 Order Confirmation & Payment

At Elaichi Restaurant, all orders are confirmed only after successful payment.
We follow a prepaid-only model, which means customers are required to complete payment during the checkout process.

Once your payment is confirmed:

• Your order is accepted and begins processing immediately.

• Our team starts preparing your food fresh, just for you.

• The food is then dispatched for delivery to your provided address.

🚫 No Returns or Refunds After Delivery

Due to the perishable nature of food items, we do not offer returns or refunds once the order has been successfully delivered.

We do not accept the return of food items, and no refund will be issued after delivery under any circumstances.
This is because each meal is made fresh to order, and cannot be resold or reused.

🤝 Our Policy, Your Understanding

By placing an order on our website, you acknowledge and accept our Refund and Return Policy.
We understand that this may not be ideal in all situations, and we sincerely apologize for any inconvenience this may cause.
However, this policy helps us maintain the quality and safety of every dish we serve.

We kindly request your understanding and cooperation, and we assure you that our team is always working to provide the best food and fastest delivery possible.

📞 Need Help?

If there is an issue with your order before it has been dispatched, or if you believe there has been a genuine mistake, please contact our customer support team immediately.
We will do our best to assist you based on the situation.

Your satisfaction matters to us — thank you for supporting Elaichi Restaurant. 🍽️